Omnichannel revenue intelligence

Meet customers on every channel,close sales in one flow.

SokoSync turns fragmented WhatsApp, Instagram, TikTok, Facebook, SMS, and email conversations into one shared inbox, one CRM timeline, and one action engine.

Signup options available now: Google, other social providers, and email.

Unified inbox status

24 new messages across 6 channels

AI intent detection

68% purchase intent on WhatsApp this hour

Revenue flow signal

KES 742,000 pipeline linked to active chats

8
Core channels unified
1
Shared customer timeline
24/7
Conversation continuity
<90s
Typical first response

Applications

Supported channels and identity apps

Static cards for faster scanning, no ticker or slider interactions.

Google

Sign in + workspace identity

Email

Sales and support inboxes

WhatsApp

Business conversations

Instagram

DM and engagement

TikTok

Comments and direct messages

Facebook

Messenger messages

SMS

Two-way customer messaging

Every conversation in one place

Built for channels your customers already use

Live chat

Website Live Chat

Add a branded widget, pre-chat qualification, and real-time responses from one inbox.

Email

Email That Feels Like Chat

Connect support@ and sales@ directly, keep threaded history, and collaborate as a team.

Social

WhatsApp + Social

Unify WhatsApp, Instagram, TikTok, Facebook, SMS, and email without giving agents account passwords.

Developers

Open API + Integrations

Connect M-Pesa, couriers, POS, and ecommerce platforms with modular adapters.

Unified CRM engine

Single customer timeline

See tags, notes, order history, payment signals, and channel interactions in one profile.

Conversational analytics

From chat volume to revenue insights

Identify conversion trends, churn risk, and best performing channels without spreadsheet wrangling.

African commerce workflows

Templates for how teams sell in Africa

Prebuilt intents for M-Pesa, COD, courier coordination, stock alternatives, and promotional broadcasts.

Ready to sync every customer conversation?

Launch your omnichannel workspace with an onboarding flow designed for African commerce teams.